Return address: C/Strung Out PO Box 2137, Clovelly West NSW 2031
*All items must be returned within 14 days;
*All items must be in BRAND NEW Condition with:
a)Clothing: all tags attached, unworn & unwashed;
b)Racquets: all plastic on handle; header card attached; no ball fuzz in strings; no scapes or scratches.
(No refund on strings)
c)Shoes: unworn, in original box-please wrap the box in brown paper or other wrapping material before posting.
* Postage will NOT be refunded.
WARRANTIES
*Send copy of invoice/receipt with all items sent for warranty assessment
*Postage charges not included
*Racquets- All racquets have a 12month manufacturer's warranty
-All claims will be sent to manufacturer for evaluation/assessment.
-Warranty process takes 7-14 days
*Shoes- 12month manufacturer's warranty
- Outer sole warranty (participating brands and models only)
-Each sole warranty is limited to one time replacement.
-In the event the purchased shoe is no longer available, a store credit is applied to another pair of shoes.